CareMe
CareMe is your personal medical companion – available anytime, wherever you are. One call or one chat is all it takes – CareMe takes care of the rest.
Get in touch instantly through your preferred channel
Tell CareMe what you're experiencing
Answer a few targeted questions to help us understand your situation
Your information is analysed instantly to assess urgency and next steps
You're directed to the most appropriate care option without delay
You receive helpful advice and clear next steps. No further action needed.
You receive a secure link via SMS or email for an online consultation with a licensed physician, in cooperation with trusted partners.
CareMe connects you immediately with the Swiss medical emergency service – without delay.
CareMe communicates in the following languages:
Your insurance policy number
Your date of birth
…and that’s all
No. CareMe is an artificial intelligence (AI) – your digital medical assistant.
CareMe listens, analyzes your responses, and guides you to the best option based on medical triage. If needed, CareMe connects you with appropriate doctors or services.
No. CareMe does not make diagnoses or prescribe treatments.
Its role is to help you assess your situation and decide whether further medical care is needed.
If CareMe determines that a medical consultation is required, you will immediately receive a secure link via SMS or email to schedule a consultation with one of our partner physicians.
CareMe is free of charge for users with a valid insurance policy.
Additional services, such as physician consultations, are subject to the terms of our partner providers.
Yes. CareMe complies with the highest data protection standards in accordance with Swiss and EU regulations (GDPR).
Your data is stored securely and used exclusively for your medical assessment.
Only two things:
CareMe is currently available in: German, English, French, Italian, Chinese, and 11 additional languages.
